Conflicts can be handled in four basic ways: aggression, withdrawal, mediation and negotiation. Negotiation, which respects both parties' needs, and views the conflict as a shared problem, is generally the most helpful way of resolving conflict. Strategy 1 Reflection on personal experience of conflict. Strategies 2-3 Covers conflict in the world. Strategies 4-6 Examine how people normally respond to conflicts, identify behaviours which escalate and those which defuse conflicts. Strategies 7-8 Covers the skills of negotiation Strategies 9-10 Young people decide on ways of reducing existing conflict in their lives and look at practical ways of preventing conflicts from arising. Strategy 11 Young people assess their conflict management skills, establish behaviour goals and are given the opportunity to commit themselves to these goals using a structured plan for behaviour change. Strategy 12 Evaluation.
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