Don't be passive! Don't be aggressive! Be assertive! Be a PEOPLE PERSON! Fine-tune your social and communication skills to:
Improve your relationships at home and at work;
Widen your circle of friends;
Combat shyness and social anxiety;
Increase your chances of success at dating;
Resolve situations of conflict and handle criticism;
Negotiate successfully;
Outwit bullies and protect yourself from put-downs.
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Marianna Cscti taught in the London Borough of Brent before becoming a houseparent at an international sixth form college located in Glamorgan where she is responsible for the pastoral care of students aged 16-20. She is the author of Social Awareness Skills for Children and People Skills for Young Adults, published by Jessica Kingsley, and Assertiveness for
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